Privacy Policy

Information We Collect

When you enroll in our courses, we collect personal information necessary to provide educational services:

• Name and email address for account creation and communication
• Course selections and enrollment data
• Payment information processed through secure third-party payment processors
• Learning progress, project submissions, and assessment results
• Technical data including IP address, browser type, and device information

How We Use Your Information

We use collected information for the following purposes:

• Providing access to course materials and learning platforms
• Communicating important updates about courses and services
• Responding to support requests and questions
• Improving course content based on student performance and feedback
• Processing payments and maintaining transaction records
• Analyzing website usage to enhance user experience
• Complying with legal obligations and protecting our rights

Information Sharing

We do not sell your personal information. We may share data with:

• Service providers who assist with payment processing, email delivery, and platform hosting
• Analytics providers to understand website usage patterns
• Legal authorities when required by law or to protect our rights

All third-party service providers are contractually obligated to protect your data and use it only for specified purposes.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encrypted connections (HTTPS) for all data transmission
• Secure storage systems with access controls
• Regular security assessments and updates
• Employee training on data protection practices

While we strive to protect your data, no method of transmission over the internet is completely secure. We cannot guarantee absolute security.

Your Rights

You have the following rights regarding your personal data:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal data, subject to legal obligations
• Portability: Request transfer of your data to another service
• Objection: Object to processing of your data for certain purposes
• Restriction: Request limitation of how we process your data

To exercise these rights, contact us at [email protected]. We will respond to your request within 30 days.

Cookies and Tracking

Our website uses cookies to enhance functionality and analyze usage. You can control cookie preferences through your browser settings. For detailed information, see our Cookies Policy.

Data Retention

We retain your personal information for as long as necessary to provide services and comply with legal obligations:

• Account information: Maintained while your account is active and for 7 years after closure for legal compliance
• Course progress and submissions: Retained indefinitely to provide lifetime course access
• Payment records: Kept for 7 years to comply with financial regulations
• Communication logs: Retained for 3 years for quality assurance purposes

Children's Privacy

Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy and applicable data protection laws.

Changes to This Policy

We may update this privacy policy to reflect changes in our practices or legal requirements. We will notify you of significant changes via email or prominent notice on our website. Continued use of our services after changes constitutes acceptance of the updated policy.

Contact Information

For questions or concerns about this privacy policy or our data practices, contact us at:

Email: [email protected]
Address: 42 Wellington Street, Manchester M1 4EG, United Kingdom